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Welcome to the official website of Dongguan Zhengxu new energy equipment Technology Co., Ltd| Mobile version | Wechat attention | Add to collection
Product sub stations of Zhengxu: Drying heat pump | High temperature heat pump | Heating heat pump | Air energy water heater
Service support
Service Center
Dongguan Zhengxu new energy equipment Technology Co., Ltd
  • Address: No.5, West 1st Street, Xingfa South Road, No.6 Industrial Zone, wushaliwu, Chang'an Town, Dongguan City
  • Tel: 0769-85323356 / 85323358
  • Fax: 0769-81762258
  • Email: gdzhengxu@qq.com
  • customer service Current location: home page ->Service support > Customer Service
    Provide users with free consultation service on the product knowledge of air energy central water heater at any time, and formulate a complete design scheme free of charge according to the actual use needs of users, and correctly guide users to select the type rationally.

    ■ during the installation and commissioning of the equipment, our company will provide free training to the technical personnel of the user, including teaching the operation specifications, fault handling and maintenance skills of the equipment, and appoint engineers to fully cooperate with the construction unit designated by the user for on-site guidance and commissioning of the installation project.

    ■ carry out timely after-sales repair and maintenance services in strict accordance with the after-sales service terms stipulated by the state and other value-added service commitments promised by our company, and provide all spare parts and spare parts in a timely manner.

    Since the date of acceptance, the whole machine will be free of charge for 2 years. If the equipment fails within the warranty period, our after-sales service personnel will respond to repair within 24 hours. If the quality problem is non-human-made damage, our company is responsible for repairing to the original technical standard, and the parts that cannot be repaired are replaced free of charge.

    After the expiration of the warranty period, our company will provide after-sales service for the products and implement lifelong maintenance. In case of equipment failure, the cost of damaged parts will be charged only at the factory price of the manufacturer.

    ■ maintenance and information processing mode of Zhengxu air energy hot water unit:
    Zhengxu company hotline: 0769 - 85323356 / 85323358
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  • Address: No.5, West 1st Street, Xingfa South Road, No.6 Industrial Zone, wushaliwu, Chang'an Town, Dongguan City, China unified customer service hotline: 180-3832-0968
  • Tel: 0769-85323356 / 85323358 Fax: 0769-81762258 email: gdzhengxu @ qq.com
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